Thank you so much for all your help.
The worktops have now been delivered and I should like to express my gratitude to the delivery man who was extremely helpful, kind, patient and efficient.
With great appreciation and all best wishes
Posted by Suzanne Johnston, London
(5/5)
24-02-2020
Fantastic quality product and very good value but not so good delivery.1st attempt wrong product sent, 2nd attempt delivery turned up at 7.50am 2 days later with no warning he was going to be so early, especially when told I couldn’t ring till 8.30 to find out what time it would be arriving. Very inconvenient as no one available to help the single driver offload and then reload the old delivery , also had to rebook my fitter to come back another day at extra cost to me. Not a great experience but would use again for great quality product
Administrator:
Dear Ms Hibberd,
Thank you for your online review.
Although we are pleased to hear that you are happy with the Mistral products, I am sorry to hear that your delivery experiencing wasn't up to scratch.
We thank you for bringing this matter to our attention.
We know how important communication can be, so please accept our sincerest apologies for any inconvenience the delivery situation may have caused you.
Please feel free to contact us again should you have any further queries.
Kind regards,
BBK-Direct Team
Posted by Karen Hibberd, Cambridge
(3/5)
15-02-2020
Very courteous, very helpful, very good service
Posted by Peter Thorne
(5/5)
07-02-2020
2nd time ordering from this company, I needed the worktops a little earlier that normal delivery, spoke with them and they arranged delivery within 2 days fantastic service! Thankyou
Posted by Danielle Ford
(5/5)
23-01-2020 Verified Purchase
I ordered a breakfast bar worktop and had to change the order a couple of days after ordering online. The people were fantastic, no problems at all and I received my order a few days later. Excellent service and very competitive prices.
Posted by Steve Gray
(5/5)
22-01-2020
Hi,
We received the delivery and the fitter is coming next week to fit.
Got to say that service has been great. The worktop delivered quickly and by a very polite and helpful driver.
Thanks
Mike
Posted by Michael Jones, Coleford
(5/5)
25-11-2019
Pawel and Tomasz visited on Saturday to install the Mistral Aria worktops, and they’ve done a fantastic job, it looks stunning and we’re delighted.
Thanks for all your help. You and your fitters have been great throughout the process and if there’s anyone we come across who want a new worktop, we’d recommend BBK without hesitation.
Thanks again, and best regards.
Richard
Posted by Richard Clarke, Luton
(5/5)
04-11-2019
What out standing service really helpful and excellent delivery as promised .Follwing let down By Wicks BBQ delivered quickly and efficiently the same product and saved me alot of money .Thank you .
Posted by jenny MK
(5/5)
23-10-2019
I couldn't be more impressed with BBK. Amazing customer service with clear e-mails and updates and a number answered really quickly when checking on delivery details. Fully recommend
Posted by Craig, BATH
(5/5)
22-10-2019 http://6
Very happy with our new toilet. It arrived promptly & was well packaged. Would definitely recommend.
Posted by Mrs. Granger
(5/5)
10-10-2019