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227 Testimonials -
0 1 2 3 4 (4,9/5)
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Pamela Mattey Very pleased with excellent value for money and service received. When I needed to contact about delivery arrangements the response was very efficient and helpful. Would recommend and use again.
Administrator:
Dear Mrs Mattey, Thank you for your valued feedback. Minerva is an exceptional product and we are so pleased that you also found the product to be value for money. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Cardiff (5/5) 
11-02-2017
Verified Purchase
Roy Russon Excellent service, order was on time and on the right day. Would order again
Administrator:
Dear Mr Russon, It is always a pleasure to hear back from satisfied clients. Thank you so much for your purchase and feedback. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Dudley (5/5) 
02-02-2017
David Preston I dealt with Debbie by email and phone and she couldn't have been more helpful. Had no problems with delivery except for a slightly longer lead time than expected. Worktops look fantastic. I would definitely recommend BBK for both price and service.
Administrator:
Dear Mr Preston, Thank you for your valued feedback. We are committed to excellent service and we are so pleased to hear from you. Please share some images of your worktops with us, we would love to see the end result. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , London (5/5) 
30-01-2017
Rob Smith BBK gave excellent service and good advice. When we experienced a glitch with what was supplied (may have been my inputting error), they quickly found a solution and offered to produce and supply replacements at very little extra cost. Thanks BBK!
Administrator:
Dear Mr Smith, We pride ourselves on excellent customer service and it is pleasing to receive your good and valued feedback. Thank you very much. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Newtown (5/5) 
18-01-2017
Verified Purchase
mr chessell BBk was very professional and my order arrived on the day expected. thanks again
Administrator:
Dear Mr Chessell, We appreciate the valued feedback, thank you very much. Kind regards, Kristen (MD) and BBK-Direct Team
Posted by , Lancing (5/5) 
16-12-2016
Sarah Weller Many thanks for the service. Communication was excellent and although the first one was damaged in transit a second was delivered the following week and the delivery cost was removed as a gesture of goodwill. I would recommend this company to others especially for the communication which is essential when buying on the internet.
Administrator:
Dear Mrs Weller, Thank you for your valued feedback. As an online company we strive to provide our clients with only the best customer service, and I am so happy to hear you are pleased with the service received. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Herne Bay (5/5) 
15-12-2016
http://52 Ave Rd
Mrs Diane Thomas From start to finish the purchasing process was made easy. Hiltrud was very helpful and although there was a small mix-up over delivery days, the issue was resolved immediately. The delivery was made as promised.I would not hesitate to deal with BBK Direct in the future. Keep up the good work guys!!
Administrator:
Dear Mrs Thomas, Customer service is an opportunity to exceed our customer's expectations and we are so pleased to receive your review. Thank you so much. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , BLACKWOOD (5/5) 
12-12-2016
http://9 SYR DAFYDD AVENUE
Mike Lucey Very prompt in contacting us after ordering &; delivered on time &; the right product for us
Administrator:
Dear Mr Lucey, Thank you so much for your feedback. We strive to provide each and every customer with exceptional service and it is such a pleasure to see it all come together with satisfied clients. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Newport Pagnell (5/5) 
12-12-2016
Dave Macgregor Bit of a problem with original delivery date but hildrud kindly rearranged things and worktop was duly delivered on the agreed date. Great service.
Administrator:
Dear Mr Macgregor, It is great to hear from you. I am so glad the delivery problem was sorted in a timely manner. Thank you for your valued feedback. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Blairgowie (5/5) 
12-12-2016
David Jones Excellent service and communications from placement of order to delivery. Debbie was exctremely helpful and cheerful and ensured that we were kept informed at all stages. I would highly recommend this company and I will definitely use them if I'm ever daft enough to re-do my kitchen again! :-)
Administrator:
Dear Mr Jones, Thank you for your wonderful feedback. We are so happy to hear from a satisfied client and your review is very much appreciated. Kind regards, Kristen (MD) & BBK-Direct Team
Posted by , Lincoln (5/5) 
06-12-2016
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