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227
Testimonials
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Kristen dealt with my order in a totally professional manner; even after sales, which usually lets down a lot of companies. A pain-free experience from a professional company!
Posted by Ed Biggs, Ashford
(5/5)
27-09-2017
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Just wanted to say thank you to Kristen and Debbie for their help with my recent worktop order. Professional from start to finish with a small change responded to quickly. Delivery exactly when promised. Really excellent service. Thank you .
Posted by Kevin Norris, Epping
(5/5)
11-09-2017
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Using BBK Direct to order Minerva worktop was a very positive experience. Firstly they were about 20% cheaper than the major high street retailer who sells them. And their customer service was simply brilliant (a big thank you to Debbie on their team). I needed an extra worktop at short notice to match some I already had, and BBK went out of their way liaising with the distributor to ensure my worktop arrived before my builders finished the job, and gave good advice about sending an offcut of my original to the manufacturer to ensure the best colour match. All in all BBK Direct exceeded all my expectations. I would definitely recommend!!
Posted by Martin Brown, North London
(5/5)
01-09-2017
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I am very happy with my new Minerva worktops, they have exceeded my expectations. Kristen and the BBK team were extremely helpful and easy to reach on the phone. I would recommend this company and product without hesitation.
Posted by Nisha, London
(5/5)
29-08-2017
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After being let down on delivery, 5 weeks late, by another company I called BBK. Even though their site said out of stock they located my worktop and had it delivered to site 3 days after order. Great customer service, they really went the extra mile, highly recommended.
Posted by Steve M, Tamworth
(5/5)
14-08-2017
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Samples arrived promptly, communication about order very good. We had roadworks that made access impossible (Severn Trent Water) we had to take our smaller vehicle to pick the worktops up from lorry but driver was excellent and came up to the house to unload and deliver!
Posted by Janet Barford, Derby
(5/5)
11-08-2017
Verified Purchase |
The samples I ordered came very quickly and delivery of worktop was extremely fast. Website was easy to use. Would definitely recommend.
Posted by N. Anderson, Northampton
(5/5)
05-08-2017
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Excellent service very well done by all involved item arrived in good condition.
Posted by Prieto, Eastbourne
(5/5)
02-08-2017
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Very good customer service was kept updated regarding order update and delivery!helpful delivery driver
Posted by Jodie Childs, Ebbw Vale
(5/5)
19-07-2017
Verified Purchase |
Found the customer service very good and communication regarding delivery and times excellent. I was not able to be at home when the delivery was due but my mother said that it was really nice to have a friendly and polite delivery driver. He even carried it into the house for her. Very pleased with the worktop and also arrived in perfect condition. Would definitely recommend this company to anyone in the future. Many thanks to all!!
Posted by Megan Bowes, Amesbury
(5/5)
15-07-2017
Verified Purchase |